Privacy Policy

Our Privacy Policy

 

At GENbotanicals we take privacy and security very seriously. All your personal information will be kept in the strictest confidence. GENbotanicals will never sell or trade any of our customer information to a third party. By visiting GENbotanicals at gencustomskincare.com, (Our Site) you are accepting the practices described in this Privacy Notice.

This notice describes our privacy policy.

 

1. SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access accidental loss or disclosure, we have put in place suitable physical, electronic and managerial procedures. We use industry standard SSL certificates and McAfee Secure to safeguard and secure the information we collect online.

 

2. CONSENT

How do you get my consent?
When you provide us with information to complete a transaction, including by phone or email to place an order, arrange delivery or return a purchase, we imply that you give consent to our collecting it and using it for that specific reason only.

 

3. WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase a product from our store, fill out any form on our website, or provide an email address during the checkout and communication process, your email address will be stored on a third-party server. We collect only the information you give to us such as your name, address and email address. Email marketing (if applicable): With your permission only, we may send you emails about articles of interest. We use Godaddy Office 365 as our email platform. By clicking submit or subscribe, you acknowledge that you information will be transferred to Office 365 for processing. Learn more about Godaddy Office 365 privacy practices here at https://www.godaddy.com/business/office-365/office-business/security-privacy. You may unsubscribe from email communications any time; however, your email address will still remain in our system.

 

4. DO WE SHARE YOUR DATA

We do not share your data.

We do contract with third parties to supply products and services to you on Our behalf. These include payment processing, shopping cart, shipping of goods, and search engine facilities. In some cases, the third parties may require access to some or all of your data, for example a special shipping request. In such cases we will take steps to ensure your data will be handled securely, and in accordance with your rights under the law.

We do not compile any statistical information, including traffic, usage patterns, user numbers, and sales on our website. We do not incorporate Google Analytics, or any other statistic gathering programs in our website.

We do not use or share your personal data for marketing or advertising purposes.

We will not contact you by email, telephone, or text message with information, news, and offers without your permission. When you contact us, or subscribe through any form on your website, we imply that you give your permission to use you information for that specific reason only. ( see Section 2)

5. PAYMENT

We currently use PayPal to process credit cards online. Immediately after you place an online order with GENbotanicals, only two authorized personnel have access to your order, and they will promptly print out your order for further processing in our office. Due to PayPal payment gateway. no member of our staff has access to your credit card number or banking information at any stage of processing. Your credit card number is not visible to any employee throughout the entire order process. For questions about PayPal’s privacy practices please read at: https://www.paypal.com/va/webapps/mpp/ua/privacy-full.

For orders placed directly by phone or email with our Customer Service Team, you are sent a PayPal invoice for payment. All hard copy orders and invoices that have been printed, processed, and shipped are further filed in a secure and protected environment, and then they are shredded after a predetermined time. For certain Terms (wholesale, direct payment by check) customers, this Security Policy may be subject to other applicable policies and practices relating to your specific relationship with GENbotanicals; please refer to your agreement paperwork for specific terms.

No part of your financial information is ever stored on any computer with an outside connection to a publicly accessible network (Internet). We do, however, store contact information, name, address, email, (excluding financial information) on multiple third-party servers and take the utmost caution to ensure its privacy.

6. COOKIES

We use strictly necessary cookies to help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. Our website cannot function properly without these cookies. Your consent will not be sought to place these Cookies.

By using Our Site you may also receive third-party Cookies on your computer or device. Third- party Cookies are those placed by services, and or parties other than us on our site. We use third-party Cookies on our site for

Payment processing, (PayPal)

Shopping cart, (WP Simple Cart)

Contact form, (WP Contact Form 7)

Email, Outlook Office 365)

Visitors to Our Site who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features of Our Site may not function properly without the aid of cookies.You may still block these Cookies by changing your internet browsing settings. however Our Site may not function properly if you do so.

 

7. Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

8. Controlling Your Personal Information

Should you use the contact form on the website, the information will not be used by anyone for direct marketing purposes We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to PO Box 243, Datil, NM 87821.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

 

9. CHANGES TO THIS PRIVACY POLICY

GENbotanicals reserves the right to modify this privacy at any time to address industry and legal changes, so please review it frequently. Any changes will take place immediately upon posting to the website.

 

10. QUESTIONS AND CONTACT INFORMATION

Should you like to correct, amend or delete any personal information we have about you, want more information or register a complaint, please contact us at debbie@genbotanicals. com, or by mail at
Starlight Essentials / Genbotanicals
PO Box 243
Datil, NM, 87821
Re- Privacy Policy